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Supplementary Guide to Cleaning, Maintenance and Safe Use of Home Popcorn Makers

2025-11-06

I. How to Solve Cleaning Difficulties in Special Scenarios?

In daily use of home popcorn makers, you may encounter various special cleaning scenarios. Improper handling can affect equipment performance and even shorten its service life. Below is a detailed breakdown of cleaning steps and precautions for three high-frequency special situations to help you resolve cleaning problems efficiently.

1. What to Do with Burnt Stains Residue in the Inner Pot?

When making popcorn, if you get distracted and overheat the machine, or if the ratio of corn kernels to oil is unbalanced (e.g., too little oil), burnt stains are likely to form in the inner pot. If these stains are not cleaned in time, they will stick to new ingredients in subsequent use, forming "burnt accumulation," which seriously affects the taste of the finished product and may even produce harmful substances.

Treating burnt stains requires two steps: "material adaptation" and "step-by-step cleaning." For inner pots with a non-stick coating (over 80% of home models on the market use this type of inner pot), the first step is "softening pretreatment": allow the inner pot to cool naturally until it is not hot to the touch (about 40-50℃, to avoid sudden cooling and cracking of the coating when adding water at high temperatures). Pour a small amount of warm water (water temperature 40-50℃, the amount of water should cover the bottom of the inner pot by 1-2 cm), add 1-2 drops of neutral detergent (such as common dishwashing liquid, ensuring no abrasive particles), stir gently to dissolve the detergent, and then let it stand for 10-15 minutes. The core purpose of this step is to use the synergy of warm water and detergent to soften the protein and carbohydrate components in the burnt residue, avoiding damage to the coating during subsequent wiping.

After standing, proceed to the second step: "gentle wiping." Take a clean microfiber cleaning cloth (choose a style with a weight of 200-300g/㎡ for finer fibers), fold it into small pieces, and gently wipe the burnt area. The force should be controlled to "remove stains without pressing the cloth surface to deform," avoiding back-and-forth vigorous rubbing. For stubborn burnt residue (e.g., a hard crust formed by burnt matter), cut a small piece of kitchen paper (choose original wood pulp paper without fluorescent agents to avoid paper fiber residue), dip it in a small amount of cooking oil (such as rapeseed oil or corn oil, no need to heat), and gently wipe the burnt area in a clockwise direction. Use the lubricating effect of oil to break the adhesion between the burnt residue and the coating. After the hard crust softens, wipe it clean with a microfiber cloth.

For stainless steel inner pots (mostly closed or commercial-grade home models), since there is no coating protection, you can increase the force appropriately during cleaning: first, remove the inner pot (ensure the model supports inner pot removal; some integrated models need to be cleaned directly), rinse it with running warm water, then dip a soft brush (such as a kitchen brush made of nylon with bristle hardness ≤30D) in neutral detergent, gently scrub the burnt area, rinse thoroughly with clean water after scrubbing, and finally dry with a dry cloth to prevent rust on the stainless steel surface due to residual water. Note that even for stainless steel inner pots, hard tools such as steel wool or sandpaper should be avoided, as these tools will leave scratches on the inner pot surface, making it easier for food to stick in subsequent use.

2. How to Deal with Sugar Crystals Blocking Equipment Gaps?

When making sweet popcorn (e.g., caramel or honey flavor), sugar melts during heating. If not cleaned in time, the melted sugar will flow into equipment gaps (common gaps include: the connection between the inner pot and the machine body, the rotating shaft of the stirring arm and the motor, and the buckle gap between the receiving box and the machine body) and form hard crystals after cooling. These crystals not only affect the flexible operation of equipment components (e.g., stuck stirring arm) but may also cause gap deformation due to crystal expansion, or even damage the sealing structure.

Handling sugar crystals must follow the principle of "first power off and cool, then precise cleaning." The specific steps are as follows: Step 1: Immediately turn off the equipment power, move the machine to a well-ventilated area to cool naturally, and the cooling time should be at least 30 minutes to ensure the sugar crystals in the gaps are completely hardened and avoid scalding during cleaning due to uncooled components. Step 2: Prepare cleaning tools: choose toothpicks with a diameter of 1-2mm (wooden or plastic, avoid using metal toothpicks to prevent scratching the equipment surface), pointed cotton swabs (cotton swab head length about 1.5cm, easy to reach into narrow gaps), and a small amount of warm water (water temperature 30-40℃).

For gaps with a width ≥1mm (e.g., the connection between the inner pot and the machine body), first insert a toothpick gently into the gap, move it slowly along the gap direction to remove large crystals on the surface. When removing, pay attention to the force to avoid the toothpick breaking in the gap (if it breaks accidentally, use pointed tweezers to gently pull it out). Then dip a cotton swab in a small amount of warm water and gently wipe the inside of the gap to dissolve the remaining small crystals with warm water. When wiping, replace the cotton swab head repeatedly until there is no sugar residue on the cotton swab surface.

For narrow gaps with a width <1mm (e.g., the rotating shaft of the stirring arm and the motor), use pointed cotton swabs. First, wet the cotton swab head (the water content should be such that it does not drip), insert it gently into the gap, and wipe it slowly in a clockwise direction. Replace the cotton swab every 2-3 rotations to avoid bringing dissolved sugar to other parts. If the crystals in the gap are thick, wipe in multiple times. After each wipe, wait for 1-2 minutes to allow warm water to fully dissolve the sugar before the next wipe. After cleaning, insert a dry pointed cotton swab into the gap to absorb the residual water, preventing water from re-crystallizing with uncleaned sugar and avoiding water seeping into the motor to cause a short circuit.

In addition, to prevent sugar crystals from blocking, it is recommended that after making sweet popcorn each time, when the equipment cools to 50-60℃ (at this time the sugar has not yet fully hardened), wipe the surface gaps of the equipment with a dry cloth to remove the residual melted sugar in time and reduce crystal formation from the source.

3. How to Clean Oil Spills Inside the Machine Body?

When adding oil or pouring out the finished product, improper operation (e.g., oil overflow when pouring, or rapid opening of the lid causing oil splashing) may cause oil to splash into the inside of the machine body (the inside of the machine body contains core components such as the motor, circuit board, and cooling fan). If oil spills inside the machine are not cleaned in time, it will cause poor heat dissipation of the motor, short circuit of the circuit board, or even fire hazards. Therefore, it must be handled carefully in strict accordance with the principle of "safety first, step-by-step cleaning."

Step 1: Safety pretreatment: Immediately turn off the equipment power, unplug the power cord, place the machine on a dry, well-ventilated flat surface, and keep it away from water sources or fire sources. Check the disassembly method of the machine shell (most home models have the shell fixed by screws; the screw positions are usually at the bottom or sides of the machine body, and you need to confirm the number and model of screws with reference to the product manual). Prepare a matching screwdriver (such as a PH1 cross screwdriver; if the screws are flat-head, prepare a 6mm flat-head screwdriver), and also prepare a dry cloth (microfiber or cotton), a small amount of neutral detergent, and a dry soft brush (bristle length about 2cm).

Step 2: Shell disassembly: Use a screwdriver to slowly unscrew the screws of the machine shell, place the screws in a special storage box (to avoid loss), then gently remove the shell. When removing, pay attention to observing the connection between the shell and the inside of the machine body to see if there are wires or circuit boards connected to the shell (the indicator circuit board of some models is fixed inside the shell). If there are, first disconnect the connecting wires (most connecting wires are plug-in type, which can be gently pulled out) before completely removing the shell.

Step 3: Internal cleaning: First, gently wipe the oil droplets inside the machine body with a dry cloth. Wipe starting from the motor (the motor is a core component and should be cleaned first), wipe slowly along the motor surface to absorb visible oil droplets on the dry cloth. Avoid pressing the motor hard to prevent damage to the motor bearings. If there is a lot of oil on the motor surface, dip a small amount of neutral detergent on a dry cloth (the amount of detergent should be such that the cloth surface is slightly damp), gently wipe the oil-stained area, and immediately wipe off the detergent residue with a clean dry cloth after wiping to prevent the detergent from seeping into the motor.

For the circuit board (usually located on one side inside the machine body with an insulating coating), use a dry soft brush to gently brush off the oil and dust on the surface. When brushing, follow the direction of the circuit board lines to avoid the brush coming into direct contact with electronic components (such as capacitors and resistors) on the circuit board to prevent component falling or damage. If there is stubborn oil on the circuit board surface, dip a cotton swab in a small amount of alcohol (concentration 75%), gently wipe the oil-stained area. Alcohol is volatile and can quickly remove oil without leaving residue. After wiping, wait for 5-10 minutes for the alcohol to fully evaporate before proceeding to the next step.

The cooling fan is a part inside the machine body that is prone to oil accumulation. When cleaning, use a soft brush to gently brush off the oil on the fan blades. When brushing, fix the fan blades to avoid the brush being involved due to fan rotation. If the fan blades are heavily soiled with oil, first wipe them with a cotton swab dipped in alcohol, then clean the remaining oil with a brush.

Step 4: Shell reinstallation: After cleaning, check if there is any water residue inside the machine body (you can gently wipe the inner surface with a dry cloth to confirm no moisture traces). Then reconnect the circuit board connecting wires (if any), align the shell with the machine body, gently cover it, and tighten the screws one by one with a screwdriver (the tightening force should be moderate to avoid shell deformation due to over-tightening or shell loosening due to under-tightening). After reinstallation, conduct an idle power-on test (without adding ingredients, turn on the machine for 1-2 minutes) to check if the equipment operates normally (e.g., whether the motor makes abnormal noise, whether the indicator light is on normally). Confirm no abnormalities before using it again.



II. How to Prevent Common Risks in Safe Use?

Although home popcorn makers are relatively easy to operate, ignoring details during use may lead to risks such as power tripping, scalding, and equipment damage. Below, we will elaborate on three high-risk scenarios from the perspectives of "risk cause analysis," "preventive measures," and "emergency handling" to help you fully master safe use skills and prevent risks in advance.

1. How to Avoid Power Tripping When Using the Equipment?

Power tripping during equipment use is mainly caused by three factors: "circuit overload," "equipment leakage," and "socket or power strip failure." Among them, circuit overload is the most common cause, especially during peak household electricity usage (e.g., using rice cookers, induction cookers, and range hoods at the same time during dinner), the probability of tripping is higher.

From the perspective of risk causes: In household circuits, the rated current of each socket circuit is usually 10A or 16A (which can be confirmed by the air switch label on the distribution box, such as "10A" or "16A"). According to the formula "Power = Voltage × Current" (household voltage is 220V), the rated total power of a 10A circuit is 2200W, and that of a 16A circuit is 3520W. The power of home popcorn makers is mostly between 1000-1800W. If multiple high-power appliances are connected to the same circuit (e.g., a 1500W popcorn maker + a 1000W electric oven), the total power will exceed the rated power of the circuit, causing the air switch to trip and cut off the circuit to protect the line safety.

Preventive measures should start from "circuit planning" and "equipment use": First, circuit planning: Before use, check the household distribution box to confirm the rated current of each circuit. Connect the popcorn maker to a circuit with a rated current ≥16A (if all circuits in the home are 10A, ensure that only the popcorn maker is connected to the same circuit without matching other high-power appliances). At the same time, it is recommended to use an independent socket (i.e., the socket is only connected to the popcorn maker, not to other devices through a power strip) to avoid using multi-port power strips (the rated power of multi-port power strips is usually 2500W, which can easily exceed the rated power if multiple appliances are connected at the same time).

Second, equipment use: Before use, check if the power cord of the popcorn maker is in good condition (e.g., whether the power cord is damaged, whether the plug is loose). If the power cord is damaged, contact the brand after-sales service for replacement. Do not repair it yourself or wrap it with tape to prevent tripping due to leakage. When making popcorn, first turn on the machine for preheating. After preheating is completed, add the ingredients to avoid tripping due to excessive instantaneous current (the starting current is usually 1.5-2 times the rated current) when the equipment starts. In addition, avoid frequent starting and stopping of the equipment (e.g., turning off the power after preheating without adding ingredients, then turning it on again). Frequent starting and stopping will cause fluctuations in the motor current and increase the probability of tripping.

Emergency handling: If tripping occurs during use, first turn off the popcorn maker power and unplug the plug. Then turn off the tripped air switch in the distribution box. After waiting for 1-2 minutes, turn the air switch back on and check if other appliances can be used normally (if other appliances cannot be used either, there may be a circuit fault, and an electrician should be contacted for maintenance). If only the popcorn maker cannot be used, check if the power cord is damaged or if there is abnormal noise or odor inside the equipment. If no abnormalities are found, you can try using it again by replacing it with another socket (ensure the rated power of the socket circuit is sufficient). If tripping still occurs, contact the brand after-sales service to check if the equipment has leakage or motor failure.

2. How to Prevent Accidents When Moving the Equipment?

In household use scenarios, it is often necessary to move the popcorn maker from the kitchen countertop to the dining table (e.g., for easy sharing during family gatherings). Improper operation during movement may cause the equipment to tilt, component damage, or even scald others. Therefore, it is necessary to master the correct movement method and prevent accidents in advance.

First, clarify the "safety prerequisites" before moving: The equipment must be in a power-off state, i.e., first turn off the equipment switch and unplug the power cord to avoid plug falling or line damage due to power cord pulling during movement. At the same time, wait for the heating components (such as the inner pot, baking tray, and popcorn chamber) to cool completely to room temperature. The cooling time varies by model: hot air models have smaller heating elements and take about 30 minutes to cool; baking and closed models have larger baking trays or popcorn chambers and take 45-60 minutes to cool. You can judge whether it is cool by touching the non-heating parts of the equipment shell. If the shell temperature is the same as room temperature, the heating components have cooled down and can be moved.

Second, master the correct "moving posture": Choose different moving methods according to whether the equipment is equipped with handles. For models with handles on both sides (most closed models and some baking models), hold the handles on both sides with both hands, let your arms hang naturally, and keep the equipment level. Avoid holding the handle on one side with one hand to cause the equipment to tilt (if the tilt angle exceeds 15°, the remaining unpopped kernels or oil inside may spill out). Walk steadily during movement, avoid walking quickly or turning around to prevent the equipment from shaking due to inertia.

For models without handles (most hot air models and mini baking models), hold the bottom of the equipment with both hands. Try to cover the bottom area with your palms (e.g., if the bottom is rectangular, hold the two opposite corners of the bottom with both hands). Bend your fingers naturally and avoid touching the heat dissipation holes at the bottom of the equipment (the heat dissipation holes may still have residual heat). If the bottom of the equipment has anti-slip pads, check if the anti-slip pads are firm to avoid the equipment slipping due to anti-slip pad falling off during movement.

In addition, pay attention to "environment avoidance" during movement: Avoid placing obstacles (such as chairs, trash cans, children's toys) on the movement path to ensure the path is clear; if there are children or pets at home, take them away from the movement path first to avoid children chasing or pets bumping into the equipment and causing it to fall; if the movement path needs to go through steps (e.g., moving from the kitchen countertop to the dining table with different heights), go up and down the steps slowly, with each movement height not exceeding 10cm, to avoid the equipment tilting or colliding due to height differences.

If the equipment tilts accidentally during movement (tilt angle ≤30°), immediately stop moving, gently place the equipment on a stable surface, and check if unpopped kernels or oil have spilled. If so, clean it up promptly before continuing to move. If the tilt angle exceeds 30°, check if internal components (such as the stirring arm or heating element) have shifted. If shifting occurs, contact after-sales service for repairs and do not continue using the equipment.

3. How to Carry and Maintain the Equipment During Travel?

With the rise of outdoor activities such as camping and family road trips, some users may carry home popcorn makers for outdoor use to add fun to activities. However, during transportation, the equipment is prone to damage due to bumps and environmental changes. Therefore, proper protective measures and maintenance are necessary to ensure the equipment functions normally.

Step 1: Equipment Preparation Before Carrying

First, perform a thorough cleaning: clean all components (inner pot, receiving box, shell) according to daily cleaning procedures to ensure no food residues or oil stains remain. After cleaning, air-dry all components in a well-ventilated area (drying time should be at least 2 hours to prevent mold growth from residual moisture inside the components). Then, disassemble detachable parts such as the receiving box, stirring arm, and popping chamber (refer to the product manual to confirm which parts are detachable). Wrap each disassembled part individually with a soft cloth (such as a cotton towel or microfiber cloth), and place 1-2 layers of cloth on the surface of the parts to avoid scratches from mutual collision (e.g., the plastic receiving box and stainless steel stirring arm may scratch the plastic part if in direct contact).

For non-detachable components (such as the machine body and motor), take protective measures: wrap the body with bubble wrap (bubble diameter 1-2cm is appropriate) with a thickness of at least 2 layers. Secure the seams of the bubble wrap with transparent tape to prevent it from falling off during transportation. When wrapping, avoid covering the air vents and power interface of the machine. Blocked air vents can cause moisture buildup inside the equipment, and the power interface should be wrapped separately with waterproof tape to prevent water ingress during transportation.

Step 2: Choose a Suitable Carrying Container

Prioritize using the original packaging of the equipment (the original packaging usually has a custom foam buffer layer that better protects the equipment). Place the wrapped detachable parts in the accessory box of the original packaging, and place the non-detachable components in the main machine slot of the original packaging. Ensure there are no gaps between the equipment and the packaging (if there are gaps, fill them with soft cloth or bubble wrap to prevent the equipment from shaking due to bumps during transportation).

If the original packaging is lost, choose a hard storage box (such as an ABS material box with a thickness of ≥3mm). The size of the storage box should be 10-15cm larger than the equipment in length, width, and height. Place a 3-5cm thick foam board at the bottom of the box, put the equipment in the center of the box, and fill the space between the equipment and the inner wall of the box with soft cloth or bubble wrap to ensure the equipment cannot move inside the box. At the same time, place 1-2 packs of desiccants (such as silica gel desiccants, each with a weight of ≥10g) in the storage box to absorb moisture and prevent the equipment from getting damp.

Step 3: Maintenance During Transportation

If transporting by car, place the storage box in a stable position in the trunk (such as the corner of the trunk; avoid placing it in the center to prevent the box from sliding during sudden braking). Secure the storage box with luggage or other items around it to avoid collision during transportation. If transporting by high-speed rail or airplane (only small hot air models can be carried on high-speed rails or airplanes; large models need to be checked in), place the storage box in carry-on luggage to avoid squeezing. When checking in, attach a "fragile item" label to the outside of the box to remind staff to handle it with care.

Step 4: Pre-Use Inspection Upon Arrival

First, check if the storage box is intact. If the box is damaged, immediately open it to check if the equipment is damaged. Then, take out the equipment, remove the bubble wrap and soft cloth, and check if the detachable parts are intact (e.g., if the receiving box has cracks, if the stirring arm is bent). Connect to the local power supply and conduct an idle power-on test: turn on the equipment power, select the preheating mode, and observe if there are abnormal noises (such as abnormal motor operation sounds, component collision sounds), odors (such as burning smell, plastic smell), and check if the indicator light is on normally and if the heating element can heat up normally (you can feel the temperature change near the equipment shell, but avoid touching the heating parts directly). If the idle test is normal, add a small amount of corn kernels (it is recommended to use 20-30g of corn kernels for the first test) and make a small batch of popcorn to check if the popping rate and stirring function are normal. Confirm the equipment is in good condition before normal use.

If damage to the equipment is found during inspection (e.g., cracks in the receiving box, bent stirring arm), or abnormal noises or odors occur during the idle test, stop using the equipment immediately. Do not force it to operate to avoid further damage or safety accidents. If the damage is minor (e.g., slight scratches on the receiving box that do not affect use), it can be used temporarily in an emergency. If the damage is severe (e.g., abnormal motor noise, non-heating heating element), contact the brand after-sales service for repair advice or find a professional home appliance repair agency locally for maintenance. Resume use only after the equipment is repaired.

In addition, pay attention to the local power supply environment when using outdoors: if traveling to a foreign country (e.g., countries or regions with a voltage of 110V), prepare a suitable voltage converter in advance (the converter power should be ≥ the rated power of the equipment; for example, if the equipment has a rated power of 1500W, choose a converter with a power of 2000W or more) to avoid motor burnout due to mismatched voltage. At the same time, socket types vary in different countries or regions (e.g., Type A, Type B, Type C), so prepare corresponding socket adapters to ensure the equipment can be connected to the power supply normally.

III. How to Choose Cleaning and Maintenance Tools?

Appropriate cleaning and maintenance tools are crucial for ensuring the cleaning effect and equipment safety of home popcorn makers. Different tools vary in material, parameters, and application scenarios. Improper selection not only fails to clean effectively but may also damage equipment components. Below, we will detail the selection criteria, core parameters, application scenarios, and usage precautions for two categories of tools: cleaning tools and maintenance tools, to help users select tools accurately.

1. Selection of Cleaning Tools

Cleaning tools are mainly used to remove oil stains, food residues, and dust from the surface and interior of the equipment. They need to have both "efficient cleaning" and "equipment protection" properties. Common cleaning tools include microfiber cleaning cloths, soft sponge sets, and special cleaning brushes.

Microfiber Cleaning Cloths: As the core tool for cleaning equipment surfaces (such as the shell, outer wall of the inner pot, and receiving box), their selection should focus on material and weight. In terms of material, prioritize the mixed material of "80% polyester fiber + 20% polyamide fiber". The fiber diameter of this material is only 5-10μm, much smaller than that of ordinary cotton rags (about 50μm). It can deeply absorb fine oil stains and dust on the equipment surface, with a cleaning efficiency 3-5 times higher than ordinary rags, and is not prone to fiber residue. In terms of weight, it is recommended to choose a style with a weight of 200-300g/㎡. A weight of less than 200g/㎡ results in low fiber density, easy wear, and short service life; a weight of more than 300g/㎡ makes the cloth too thick, difficult to bend, and hard to clean equipment gaps and corners.

In terms of application scenarios, microfiber cleaning cloths can be used to clean the equipment shell (both PP plastic and stainless steel materials), the outer wall of the inner pot, the inner and outer surfaces of the receiving box, and the dust cover. They are especially suitable for cleaning fingerprints and water stains on stainless steel shells. When using, pay attention to "classified use": it is recommended to prepare 3 cleaning cloths, labeled "oil stain cleaning", "water stain cleaning", and "dry wiping" respectively, to avoid cross-contamination (e.g., a cloth used to clean inner pot oil stains should not be used to wipe shell water stains). After use, clean the cloth promptly, soak it in neutral detergent and warm water for 10 minutes, then gently rub it, air-dry it, and store it to avoid bacterial growth due to prolonged dampness.

Soft Sponge Sets: Mainly used to clean components prone to food residue adhesion, such as the inner wall of the inner pot and the surface of the stirring arm. When selecting, focus on density and surface texture. In terms of density, the density of the soft sponge should be ≥30kg/m³. A high-density sponge has good elasticity, is not easy to deform, can better fit the inner wall of the inner pot, and will not break due to forceful wiping during cleaning. A low-density sponge is easy to loosen, and sponge debris may fall off during cleaning and mix into the equipment interior. In terms of surface texture, choose a soft sponge with no rough particles or abrasive layers on the surface. Avoid using sponges with abrasive particles (such as scouring sponges for dishwashing), as these sponges will scratch the non-stick coating of the inner pot, leading to food adhesion in subsequent use.

It is recommended to choose a "multi-size combination set" for soft sponge sets (e.g., 1 large sponge, 2 medium sponges, and 1 small sponge). The large sponge (e.g., 15cm×10cm) is used to clean large-area areas such as the inner wall of the inner pot and the bottom of the receiving box; the medium sponge (e.g., 10cm×8cm) is used to clean medium-area areas such as the stirring arm and the edge of the dust cover; the small sponge (e.g., 8cm×5cm) is used to clean narrow areas such as equipment gaps and inner pot corners. When using, if cleaning components with heavy oil stains (such as the inner wall of the inner pot), dip a small amount of neutral detergent on the sponge and gently wipe, avoiding pressing the sponge hard to prevent excessive detergent residue. Rinse thoroughly with water afterward; when cleaning dry dust, wipe directly with a dry sponge to avoid dust caking caused by using a wet sponge.

Special Cleaning Brushes: Mainly used to clean hard-to-reach areas with cloths or sponges, such as equipment air vents, stirring arm rotating shaft gaps, and temperature sensor surfaces. When selecting, focus on brush head material, brush head size, and handle design. In terms of brush head material, choose nylon bristles. Nylon bristles have moderate hardness (hardness ≤30D), good elasticity, and can remove dust and residues during cleaning without scratching equipment components (such as the insulating coating on the surface of the temperature sensor). Avoid using pig bristles or metal wire bristles; pig bristles are easy to fall off, and metal wire bristles have high hardness and will damage the equipment surface.

The size of the brush head should be selected according to the cleaning area: for air vents (air vent aperture is mostly 2-3mm), choose a round-head brush with a brush head diameter of 5-8mm and bristle length of about 5mm, which is easy to reach into the air vent for dust cleaning; for stirring arm rotating shaft gaps (gap width <1mm), choose a pointed brush with a brush head diameter of 1-2mm and bristle length of about 3mm, which can accurately reach into the gap; for temperature sensors (sensor diameter is mostly 3-5mm), choose a soft brush with a brush head diameter of 3-5mm to avoid sensor displacement caused by an overly large brush head. In terms of handle design, it is recommended to choose a plastic handle with anti-slip texture, 15-20cm in length, which is easy to hold and not easy to slip during cleaning. Avoid choosing handles that are too long or too short; overly long handles make it difficult to control the force, and overly short handles make it hard to clean deep parts of the equipment.

When using a special cleaning brush, pay attention to "gentle operation": when cleaning air vents, insert the brush head gently into the vent and rotate it slowly in a clockwise direction, avoiding breaking the brush head in the vent due to excessive force; when cleaning the stirring arm rotating shaft gap, insert the pointed brush gently into the gap and move it slowly along the gap direction, do not brush back and forth forcefully to prevent the bristles from damaging the sealing rubber ring of the rotating shaft; when cleaning the temperature sensor, gently sweep the surface of the sensor with a soft brush, avoiding direct collision between the brush head and the sensor to prevent sensor damage and inaccurate temperature detection.

2. Selection of Maintenance Tools

Maintenance tools are mainly used for equipment disassembly, part replacement, and daily maintenance. They need to be "equipment-compatible" and "safe and durable". Common maintenance tools include screwdriver sets, spare sealing rubber rings, and partitioned storage boxes.

Screwdriver Sets: Used for disassembling the equipment shell and replacing the stirring arm. When selecting, focus on screwdriver model, head type, and material. In terms of model, the shell screws of home popcorn makers are mostly cross screws, mainly in PH0 and PH1 models (PH0 model is suitable for small-size screws, such as the fixing screws at the bottom of the equipment; PH1 model is suitable for medium-size screws, such as the screws on the side of the shell). Some models may use flat-head screws (mainly 6mm in model). Therefore, the screwdriver set should include PH0, PH1 cross screwdrivers, and 6mm flat-head screwdrivers to meet the disassembly needs of different screws.

In terms of head type, it is recommended to choose a screwdriver with a "magnetic head". The magnetic head can absorb screws, avoiding screw loss during disassembly (especially small-size screws inside the equipment, which are hard to find if dropped). It also facilitates screw positioning during installation, improving operation efficiency. In terms of material, the screwdriver shank should be made of chrome-vanadium steel. Chrome-vanadium steel has high hardness (HRC hardness ≥50) and good wear resistance, and is not easy to deform due to forceful disassembly. The handle should be made of anti-slip rubber, which is comfortable to hold and not easy to slip during disassembly, avoiding hand injury.

When using a screwdriver set, pay attention to "model matching": before disassembling a screw, confirm the screw type (cross or flat-head) and size, and select the corresponding screwdriver. Avoid using the wrong model, which may damage the screw head (e.g., using a PH1 cross screwdriver to disassemble a PH0 model screw may wear the cross slot of the screw head, making it impossible to continue disassembly). When disassembling, insert the screwdriver head completely into the screw slot, keep the screwdriver perpendicular to the screw, and twist it slowly with force. Avoid tilting and applying force to prevent the screwdriver from slipping and scratching the equipment surface. Place the disassembled screws in a special storage box (such as a partitioned storage box) in time and record the installation position of the screws to avoid misalignment during installation.

Spare Sealing Rubber Rings: Sealing rubber rings are important sealing components of the equipment, mainly used at the connection between the inner pot and the machine body, and the connection between the stirring arm and the motor. They play a role in preventing air leakage, material leakage, and oil leakage. If the rubber ring ages (e.g., cracks, reduced elasticity, deformation), it will affect the equipment performance. Therefore, spare rubber rings should be prepared in advance. When selecting sealing rubber rings, focus on material and size.

In terms of material, food-grade silicone rubber must be used. Food-grade silicone rubber is non-toxic, high-temperature resistant (can withstand a temperature range of -40℃ to 230℃, fully meeting the working temperature requirements of the popcorn maker), and aging-resistant. It will not precipitate harmful substances due to contact with food and high temperatures. Avoid using ordinary rubber material rings. Ordinary rubber is not high-temperature resistant, easy to age, and produces odors, affecting food safety.

In terms of size, select according to the size of the original rubber ring of the equipment (the size of the original rubber ring can be determined by measuring the diameter and thickness, or by checking the accessory parameters in the product manual). Ensure the inner diameter, outer diameter, and thickness of the spare rubber ring are completely consistent with the original one. If the size is inconsistent, it will cause poor sealing and air or material leakage. It is recommended to buy 2-3 spare rubber rings at a time and store them in a cool and dry place, avoiding direct sunlight to prevent premature aging of the rubber rings.

When replacing the sealing rubber ring, first turn off the equipment power and wait for the equipment to cool completely. Then, disassemble the original rubber ring (if the original rubber ring is stuck to the component, gently lift it with a toothpick to avoid damaging the component due to forceful pulling). Wipe the oil stains and dust on the rubber ring installation position with a dry cloth, then gently fit the new rubber ring on the installation position, ensuring the rubber ring is fully fitted without wrinkles or displacement. After installation, check the sealing effect (e.g., after assembling the inner pot, gently shake the equipment to observe if there is air leakage).

Partitioned Storage Boxes: Used to store cleaning tools and spare parts (such as screws and sealing rubber rings) to avoid loss and confusion of tools and parts. When selecting, focus on the number of partitions, material, and sealing performance. In terms of the number of partitions, the partitioned storage box should have ≥4 partitions. It is recommended to divide them into "cleaning cloth area", "sponge area", "cleaning brush area", and "spare parts area". Each area can be further subdivided according to the size of tools and parts (e.g., the spare parts area can be divided into "screw grid" and "rubber ring grid") to ensure all tools and parts are stored in categories for easy access.

In terms of material, the storage box should be made of food-grade PP plastic. PP plastic is non-toxic, impact-resistant, and high-temperature resistant. Even if it comes into contact with a small amount of detergent residue when storing cleaning tools, it will not produce harmful substances. Avoid using storage boxes made of low-quality plastic, which are easy to deform and emit odors, affecting the storage safety of tools and parts.

In terms of sealing performance, it is recommended to choose a partitioned storage box with a lid. The connection between the lid and the box body should be equipped with a sealing rubber strip to prevent dust and moisture from entering the box, which could cause cleaning tools to become damp and spare parts to rust. The size of the storage box should be determined by the number of tools and parts; a size of 25cm (length) × 15cm (width) × 8cm (height) is recommended, which can hold all tools and parts while being easy to store in a kitchen drawer or cabinet.

When using the partitioned storage box, pay attention to "regular organization": after each use of cleaning tools and maintenance tools, clean and dry them before placing them in the corresponding partitions to avoid mold growth in the box due to damp tools. Label each partition for spare parts (such as screws and rubber rings) with the part name and applicable location to facilitate quick retrieval during subsequent replacements. Clean the storage box once a month by wiping the internal partitions with a damp cloth to remove dust and residues and keep the box dry and clean.

IV. Differences in Cleaning and Maintenance Across Seasons

The usage environment (temperature, humidity) of home popcorn makers varies significantly across seasons, so the focus of cleaning and maintenance should also be adjusted accordingly. Ignoring seasonal differences may lead to equipment failures or performance degradation. Below, we will introduce the key points, precautions, and special techniques of cleaning and maintenance for spring, summer, autumn, and winter to help users adjust their maintenance strategies according to seasonal changes.

1. Spring: Moisture and Mold Prevention is Key

In spring, temperatures rise and air humidity increases (especially during the "returning south" period in southern regions), making equipment prone to dampness and mold growth. Therefore, the core of cleaning and maintenance is "moisture and mold prevention".

In terms of cleaning, the frequency of equipment cleaning should be increased in spring: under normal usage conditions, it is recommended to perform a comprehensive cleaning (including the inner pot, shell, and detachable parts) after each use to prevent food residues from combining with moisture in the air and causing mold growth. After cleaning, ensure all parts are completely dry, especially detachable parts (such as the receiving box and stirring arm). If the natural drying time is too long (more than 4 hours), dry them with a clean towel or use the low-temperature setting (temperature ≤40℃) of a hair dryer to avoid residual moisture inside the parts.

In terms of maintenance, regularly check whether the inside of the equipment is damp: disconnect the power supply weekly, disassemble the equipment shell, wipe the inside of the machine body (motor, circuit board, cooling fan) with a dry cloth, and check for mold or water droplets. If mold is found, gently wipe it off with a cloth dipped in a small amount of alcohol (75% concentration), then dry it with a dry cloth, and run the equipment idle for 10 minutes to remove moisture from the inside using the heat generated by the equipment itself. At the same time, place desiccants (such as silica gel desiccants or activated carbon desiccants) in the equipment storage area and replace them every 2 weeks to keep the storage environment dry.

Usage Precautions: Before using the equipment in spring, perform an idle power-on test (for 1-2 minutes) to check for abnormal noises or odors caused by dampness. Only use the equipment if no abnormalities are found. If the equipment has not been used for more than a week, disassemble the detachable parts before use to check for mold growth. If mold is present, clean them with neutral detergent, dry them, and then reassemble for use.

2. Summer: Focus on Heat Dissipation and Odor Prevention

In summer, temperatures are high (indoor temperatures can exceed 35℃ in some areas), increasing the heat dissipation pressure on the equipment's motor and heating elements. At the same time, high temperatures can cause food residues to deteriorate quickly and produce odors. Therefore, cleaning and maintenance should "focus on both heat dissipation and odor prevention".

In terms of cleaning, focus on cleaning the equipment's heat dissipation components in summer: clean the dust on the air vents and cooling fan blades with a special cleaning brush every week to ensure the air vents are unobstructed and the cooling fan operates normally. This prevents poor heat dissipation due to dust accumulation, which could damage the motor due to overheating. When cleaning the inner pot, if there is an odor from food residues, pour a small amount of white vinegar (about 50ml) into the inner pot after cleaning, let it stand for 10 minutes. The volatile components of white vinegar can remove odors, then rinse it with clean water and dry it before use.

In terms of maintenance, check the equipment's heat dissipation performance: before using the equipment each time, touch the heat dissipation area of the shell (usually on the sides or bottom of the machine body) to ensure no dust accumulation. During use, if the shell temperature rises abnormally (exceeding 70℃) or the motor operation noise increases, immediately turn off the power supply, check if the air vents are blocked, and resume use after cleaning the dust. At the same time, store the equipment in a cool and well-ventilated place in summer to avoid direct sunlight, which could accelerate the aging of equipment components (such as the plastic shell and sealing rubber ring).

Usage Precautions: Avoid using the equipment continuously for a long time in summer (single use time should not exceed 30 minutes). If multiple batches of popcorn need to be made, turn off the equipment after each batch and let it cool for 10-15 minutes before continuing. After making popcorn, promptly pour it out to avoid it being stored in the equipment for a long time, which could absorb moisture and odors. Also, clean the inner pot immediately to prevent food residues from deteriorating.

3. Autumn: Combine Dust Prevention and Component Maintenance

Autumn has dry weather with a lot of dust in the air, and temperatures gradually drop, making equipment components (such as the stirring arm and sealing rubber ring) prone to aging due to dryness. Therefore, cleaning and maintenance should "combine dust prevention and component maintenance".

In terms of cleaning, increase the frequency of dust prevention cleaning for the equipment in autumn: wipe the equipment shell with a microfiber cleaning cloth every day to remove surface dust and prevent dust from entering the inside of the equipment through the air vents. When cleaning the air vents, use a special cleaning brush to thoroughly clean the dust inside the vents once a week (such as using a compressed air can to blow out the dust deep inside the vents) to ensure smooth heat dissipation.

In terms of maintenance, maintain equipment components that are prone to aging: for the stirring arm, if it feels dry on the surface and has slight jamming during rotation, apply a small amount of food-grade lubricating oil (such as food-grade silicone-based lubricating oil) to the connection between the stirring arm and the motor. The amount of lubricating oil should be controlled at 1-2 drops to avoid excessive oil polluting the food. For the sealing rubber ring, if its elasticity decreases, apply a small amount of petroleum jelly (food-grade) to the surface of the rubber ring to enhance its elasticity and sealing performance and extend its service life.

Usage Precautions: When using the equipment in autumn, if the indoor air is dry, appropriately increase the humidity of the corn kernels (such as putting the corn kernels in a sealed bag, adding 1-2 drops of water, shaking well, and letting them stand for 30 minutes) to avoid low popping rates due to overly dry corn kernels. After use, turn off the power supply immediately and unplug the plug to avoid prolonged power-on causing the internal components to age due to the dry environment.

4. Winter: Prioritize Freezing Prevention and Power Line Protection

In winter, temperatures are low (indoor temperatures in unheated rooms in northern regions can be below 0℃), making the equipment's plastic components prone to brittleness due to low temperatures. At the same time, power lines are prone to hardening and cracking in low-temperature environments. Therefore, cleaning and maintenance should "prioritize freezing prevention and power line protection".

In terms of cleaning, use warm water (20-30℃) when cleaning the equipment in winter to avoid cold water causing cracks in plastic components due to excessive temperature differences. After cleaning the detachable parts (such as the receiving box and stirring arm), dry the water immediately to prevent residual water from freezing in low temperatures, which could deform the parts (such as the plastic receiving box expanding when frozen and cracking after thawing). If ice forms on the surface of the parts, do not rinse them directly with hot water to thaw; instead, place them in a room-temperature environment to thaw naturally. After thawing, check for deformation or damage before drying and storing.

In terms of maintenance, focus on protecting the power line and plastic components: before using the equipment each time, check if the power line has hardened or cracked due to low temperatures. If there are cracks on the surface of the power line, stop using it immediately and contact after-sales service to replace the power line. Do not continue using a damaged power line to prevent electric leakage. When using the equipment, avoid placing it near windows or doorways to prevent cold wind from blowing directly on it, which could make the plastic shell brittle due to low temperatures. If the equipment needs to be moved, handle it gently to avoid breaking the shell due to collision. At the same time, when storing the equipment in winter, wind the power line neatly to avoid excessive folding causing internal line breakage. You can wrap a layer of soft cloth around the power line to reduce the impact of low temperatures on the line.

Usage Precautions: Before using the equipment in winter, preheat it in idle mode (for 2-3 minutes) to gradually increase the internal temperature of the equipment and avoid motor damage due to excessive current when starting at low temperatures. During use, if the equipment operation speed slows down (such as the stirring arm rotating slowly), turn off the power supply to check if the components are jammed due to low temperatures. Do not force the equipment to operate. After use, let the equipment cool completely to room temperature (about 60 minutes) before storing to avoid moisture buildup inside due to temperature differences between the equipment's residual heat and the low-temperature environment.



V. Maintenance Strategy for Long-Term Equipment Idleness

If a home popcorn maker needs to be idle for a long time (such as not being used for more than 3 months, which is common during seasonal changes or travel), improper maintenance may cause component aging, dampness and mold growth, and line damage. Therefore, a special long-term idle maintenance strategy should be formulated to ensure the equipment functions normally when reused.

1. Comprehensive Treatment Before Idleness

Before idling the equipment, it is necessary to perform three-step treatment: "thorough cleaning - drying - protection". Step 1: Thorough Cleaning: Clean all parts (inner pot, shell, detachable parts, air vents) according to the daily cleaning process, focusing on removing food residues in the inner pot, oil stains on the shell surface, and dust in the air vents. Detachable parts should be disassembled and cleaned separately to ensure no residues remain. Use neutral detergent for cleaning, avoid using corrosive detergents, and rinse thoroughly with running water after cleaning to ensure no detergent residue.

Step 2: Complete Drying: All cleaned parts should be air-dried in a well-ventilated area away from direct sunlight. The drying time should be at least 8 hours (or adjusted according to the weather; extend to more than 12 hours in humid weather) to ensure no moisture remains inside the parts. For parts that are difficult to dry (such as the sealing rubber ring at the connection between the stirring arm and the motor, and the surface of the temperature sensor), use the low-temperature setting (temperature ≤40℃) of a hair dryer to dry them at a distance of 10-15cm from the parts to avoid high temperatures damaging the parts.

Step 3: Protection Treatment: After drying, protect the equipment: first, apply a small amount of food-grade anti-rust oil to the metal parts of the detachable components (such as the stirring arm and receiving box hinges) to prevent rust during long-term idleness; then reassemble the detachable parts back into the equipment (if you are worried about loss, you can also wrap them separately with a soft cloth and store them together with the equipment); place 1-2 packs of desiccants (silica gel desiccants with a weight of ≥20g each) inside the equipment (such as the inner pot and popping chamber) to absorb internal moisture; finally, wrap the entire equipment with the original dust bag of the equipment (or a clean cotton cloth bag) to prevent dust from adhering.

2. Regular Inspection During Idleness

Even if the equipment is idle for a long time, regular inspections are necessary. It is recommended to conduct an inspection once a month. The inspection contents include: whether the storage environment is dry (if there is water leakage or dampness in the storage environment, immediately move the equipment to a dry location); whether the dust bag is intact (if the dust bag is damaged, replace it with a new one to prevent dust from entering); whether the desiccant is invalid (if the color of the desiccant changes from blue to pink, it means it is invalid and needs to be replaced in time).

If the storage environment temperature is too low (such as unheated rooms in northern regions in winter with temperatures below 0℃), check the equipment's plastic components every 2 weeks to see if they have become brittle due to low temperatures. Gently press the surface of the shell; if the shell feels abnormally hard or has cracks, immediately move the equipment to an environment with a temperature ≥10℃ to avoid further damage. In addition, avoid placing heavy objects or sharp objects near the equipment storage location to prevent accidental collision and damage to the equipment.

3. Activation Steps Before Reuse

After long-term idleness, the equipment cannot be used directly. It must be operated according to the "activation steps" to ensure safe operation.

Step 1: Remove the dust bag and internal desiccants, and check if the equipment appearance is intact (such as whether the shell has cracks, whether the power line is damaged, whether the detachable parts are complete).

Step 2: Disassemble the detachable parts, check if the metal parts are rusted, if the plastic parts are deformed, and if the sealing rubber ring is aged. If there is slight rust on the metal parts, gently polish them with fine sandpaper and then apply food-grade anti-rust oil; if the plastic parts are deformed or the sealing rubber ring is aged, replace them with new parts before use.

Step 3: Cleaning and Drying: Wipe the inner and outer surfaces of the equipment with a microfiber cleaning cloth to remove dust accumulated during idleness. Rinse the detachable parts with warm water and dry them to ensure no dust or anti-rust oil residue.

Step 4: Idle Power-on Test: Connect the equipment to the power supply, turn on the preheating mode, and run it idle for 5-10 minutes. Observe if there are abnormal noises or odors, check if the heating element can heat normally, and if the stirring function is normal. If any abnormalities are found during the test, stop using the equipment and contact after-sales service for maintenance.

Step 5: Test Production: If the idle test is normal, add a small amount of corn kernels (about 50g) according to the normal process to make a small batch of popcorn. Check the popping rate (normal popping rate should be ≥95%) and the taste of the finished product. Only when no problems are confirmed can the equipment be restored to normal use.

VI. Emergency Handling and Prevention of Common Faults

Even with regular maintenance, home popcorn makers may encounter occasional faults. Below is a detailed breakdown of 6 high-frequency faults, including their symptoms, step-by-step emergency handling, and long-term preventive strategies. A structured table is provided for quick reference, followed by in-depth explanations to address root causes.

Table: Common Faults, Emergency Handling & Preventive Measures

 

Fault Type

Fault Phenomenon

Emergency Handling Steps

Preventive Measures

1. No Response When Powered On

After plugging in power and turning on the switch:  
- Indicator light fails to illuminate
 - Motor does not run  - Equipment shows no sign of activity

1.Verify power connection:    - Ensure the plug is fully inserted into the socket.    - Test the socket with another device (e.g., a phone charger) to confirm it is functional.    - If the socket is non-functional, check the household distribution box and reset the tripped circuit breaker.
2. Inspect the power cord:    - Check for visible damage (cracks, fraying, or breaks). If damaged, stop use immediately and contact after-sales service for replacement.

3. Check internal wiring (for experienced users):    - Disconnect power and disassemble the equipment shell (refer to the product manual for screw positions).    - Inspect motor connecting wires for looseness; reinsert tightly if needed (wrap with insulating tape for safety).    - If unsure, consult a professional technician.

1. Avoid pulling or twisting the power cord during use.

 2. Inspect the cord for wear monthly.

 3. Store the cord by coiling (not folding) to prevent internal wire damage.

4. Use only certified, high-quality sockets (avoid cheap, unbranded options).

2. Normal Heating but Low Popping Rate

- Heating element heats up normally (confirmed by touch or indicator light).
 - Fewer than 80% of corn kernels pop; most remain unpopped.

1.Check corn kernel quality:    - Ensure you are using dedicated popping corn (regular edible corn cannot pop due to its starch structure).    - Verify kernels are not expired (storage time should not exceed 6 months—old kernels lose moisture).    - If kernels are too dry: Seal 100g of kernels with 1-2 drops of water in a plastic bag; let stand for 24 hours to restore moisture (ideal moisture content: 13%-14%).
2.Adjust temperature:    - For models with temperature control: Set to 200-220℃ (the optimal range for popping).    - For fixed-temperature models: Contact after-sales service to calibrate the thermostat if it is inaccurate.
3.Inspect heating elements:    - Disconnect power and let the equipment cool       completely.    - Check heating tubes (hot air models) or baking trays (oil-based models)      for cracks, deformation, or rust. Replace if damaged.

1. Store popping corn in an airtight container in a cool, dry place.

2. Calibrate the thermostat once a quarter.

3. Wipe oil stains or food residues from the heating element after each use (buildup blocks heat transfer).

3. Stirring Arm Jamming/Not Rotating

- Stirring arm rotates slowly, gets stuck, or stops entirely.
 - Kernels burn unevenly (due to lack of stirring).

1.Power off and clear blockages:    - Let the equipment cool completely to avoid scalding.    - Check for unpopped kernels, hardened sugar lumps, or oil residue jamming the arm.    - Gently remove debris with a toothpick (avoid metal tools—they scratch the arm or inner pot).    - Test the arm by hand: It should rotate smoothly with no resistance.

2.Inspect the motor:    - Disassemble the shell (power off!) and check if motor wires are loose. Reinsert tightly if needed.    - If wires are intact but the arm still doesn’t move, the motor may be faulty—contact after-sales for repair/replacement.

3. Lubricate the connecting shaft:    - Apply 1-2 drops of food-grade silicone lubricating oil to the arm’s rotating shaft.    - Rotate the arm manually to spread the oil evenly (do not use industrial lubricants—they contaminate food).

1. Clean the stirring arm and its gap with a pointed cotton swab after each use.
2. Lubricate the connecting shaft every 3 months.
3.Avoid hitting the arm with hard objects (e.g., metal spoons) to prevent deformation.

4. Abnormal Noise During Operation

Unusual sounds (distinct from normal motor hum), such as:  - Metal friction (scraping)
 - Electrical buzzing (abnormal current)
 - Component collision (rattling)

1. Power off immediately:    - Stop use to prevent further damage to internal parts (e.g., motor, circuit board). 
2. Check external components:    - Tighten loose shell screws or reattach misaligned parts (e.g., receiving box, dust cover).
3. Inspect internal components:    - Disassemble the shell and check if:      - The heating element or cooling fan is displaced (adjust gently to the correct position).      - Foreign objects (e.g., small kernels, dust) are in the motor (clean with a soft brush—no water).
4. Seek professional help:    - If the noise persists, contact after-sales service. Do not force the equipment to run (risk of safety hazards).

1. Check screw and buckle tightness monthly.
2. Keep the equipment away from areas prone to collisions (e.g., near children or pets).
3. Prevent water from entering the motor during cleaning.

5. Oil/Material Leakage

During use, oil or corn kernels leak from gaps:
 - Between the inner pot and machine body
 - Between the receiving box and machine body
 - Leakage contaminates the countertop.

1. Stop adding materials:    - Cease adding oil or kernels to avoid further leakage.
2. Check sealing parts:    - Disconnect power and let the equipment cool.    - Inspect the sealing rubber ring (at inner pot/receiving box connections) for aging, cracks, or displacement:      - If aged/damaged: Replace with a compatible food-grade silicone ring.      - If displaced: Reattach to the correct position.
3. Verify component installation:    - Ensure the inner pot is fully clamped and the receiving box is tightly closed (listen for a "click" to confirm locking). Reinstall if needed. 4. Adjust oil dosage:    - If oil leaks, reduce the amount—follow the ratio of 15-20g oil per 100g corn kernels.

1. Check the sealing rubber ring every 2 months (replace every 1-2 years, even if no leakage occurs).
2. Add ingredients strictly per the product manual’s recommendations (do not overfill).
3. Confirm all parts are installed correctly before each use.

6. Burnt Taste in Finished Product

- Popcorn has a strong burnt flavor.  
- Some kernels or popcorn surfaces have black burnt spots.

1. Stop heating immediately:    - Disconnect power and pour out ingredients to avoid further burning (burnt residues produce harmful substances).
2. Clean the inner pot:    - Let the pot cool, then remove burnt residues using the "burnt stain cleaning method":      - Non-stick pots: Soak in warm water + neutral detergent for 10-15 minutes; wipe gently with a microfiber cloth.      - Stainless steel pots: Scrub with a soft brush (avoid steel wool).
3. Identify the cause:    - If overheated: Next time, power off when the interval between pops reaches 2-3 seconds.    - If temperature is too high: Calibrate the thermostat via after-sales service.    - If oil is insufficient: Adjust to the recommended oil-to-kernel ratio.

1. Monitor the popping process closely—do not leave the equipment unattended.
2. Calibrate the thermostat every 6 months.
3. Add oil and kernels strictly per the recommended ratio (too little oil causes burning).


Detailed Explanations of Each Fault (Supplementary to the Table)

1. Fault 1: No Response When Powered On

This fault typically stems from power supply or wiring issues. Always troubleshoot "from external to internal" to avoid unnecessary disassembly—loose plugs or tripped breakers are the most common causes. If you need to open the shell, take photos of screw positions to avoid misalignment during reassembly. Never handle internal wiring with the power connected—this poses a severe electric shock risk.

2. Fault 2: Normal Heating but Low Popping Rate

The quality of popping corn is critical: regular corn lacks the dense endosperm needed to create steam pressure for popping. To maintain kernel moisture, place a damp gauze pad (replaced weekly) in the storage container—this prevents drying and ensures consistent popping. If the heating element is clean but pops are still poor, the thermostat may be miscalibrated (e.g., heating to 180℃ instead of 200℃)—professional calibration is necessary.

3. Fault 3: Stirring Arm Jamming/Not Rotating

Jamming usually results from leftover residues (e.g., hardened sugar) or insufficient lubrication. The gap between the stirring arm and inner pot is a "hidden spot" for debris—use a pointed cotton swab to clean it thoroughly after each use. When lubricating, choose food-grade silicone oil (available at kitchen supply stores) instead of industrial oil, which contains toxic chemicals that can leach into food. A small amount (1-2 drops) is sufficient—excess oil causes kernels to stick.

4. Fault 4: Abnormal Noise During Operation

Different noises indicate specific issues:

  • Metal friction: Likely due to a displaced heating element or cooling fan—adjust gently to avoid bending.
  • Electrical buzzing: May signal poor contact in the circuit board—do not attempt to repair the circuit board yourself (risk of shock); contact after-sales service.
  • Component collision: Usually caused by loose screws or a misaligned receiving box—tighten or reattach parts to resolve.

Ignoring abnormal noises can lead to irreversible damage (e.g., motor burnout), so address them immediately.

5. Fault 5: Oil/Material Leakage

Aging sealing rubber rings are the primary cause—their elasticity decreases over time (1-2 years), even if no leakage is visible. Replace rings proactively to avoid sudden spills that contaminate the equipment’s internal components. Use a measuring spoon to add oil—estimating often leads to overfilling, which increases leakage risk.

6. Fault 6: Burnt Taste in Finished Product

Overheating is the main culprit. Popping time varies by model: hot air models take 2-3 minutes, while baking models take 3-5 minutes. Record the completion time during your first use and use it as a reference. After burning, clean the inner pot thoroughly—residual burnt matter will impart a bitter flavor to future batches and may release harmful compounds when reheated.

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